As a service provider for communications systems a clear understanding of our market and technology is an important constituent of our service promise: We understand what makes you and your company successful.
Profile

Service for technical product information
TANNER is a service provider for companies producing and selling technical products. From mid-sized companies to large corporations, we assist in the industrial preparation, organization, administration, distribution, and publication of the product information needed within specific departments as well as throughout the entire company.

Core services:
  • Documentation of technical products
  • Marketing of technical products
  • Automation & Integration
  • Translation Management Service
  • Database Development

TANNER is one of the leading companies for professional technical documentation, generating technical information from product catalogues to implementing sophisticated information management systems. The interdisciplinary know-how is the result of over 30 years of experience with leading customers and long-term customer relationships. More than 200 employees work for the company in 10 locations across Germany, Italy and Vietnam. TANNER’s headquarters is located  at Lake of Constance in Lindau, Germany.



Founded in 2004, TANNER Vietnam is South East Asia's sole and only full-service technical communication provider operating in Ho Chi Minh City, serving customers across Vietnam and other regional countries. Employing more than 35 qualified and highly specialized professional Software Developers, Translation Management Experts, Database Developers, Technical Marketers and Consultants, we excel in content management of technical documentations, including translation management services for both local and global clients. The Vietnam team is cooperating closely with our German head office to set the pace on sustainable growth and expansion in Vietnam as well as throughout Asia in the following years.
Vision & Mission

Objective and customer value
The benefits for our customers form the focus of our work. Our vision and our mission are geared towards this:

TANNER is the perfect partner of leading companies for compiling and distributing technical information for industry.

Our aim is to support our clients in bringing their products onto the market more quickly and increasing their utility.

We aspire to continuously improve the quality of our support each and every day.
Competences

Content – Systems – Processes
A distinct understanding of the market and technology is a significant element of our mission statement. We understand what makes our customers successful. And we have a command of the tools which facilitate this success best.

Our internal range of services with our experts in the relevant disciplines and continuing education for our employees based on demand ensure cross-section expertise including content, system and process competence.



This accounts for TANNER Vietnam's special position in the service provider market for technical communication.

And that spans many fields: Our customers are from the automotive, construction and building supply sectors, from the energy industry and information technology, from the aviation industry, mechanical and plant engineering, as well as medical technology.
Service Models

From contractor to partner
All the partnerships with our customers are geared towards the largest possible benefit contribution we can generate with our services.

Our forms of cooperation range from project-based collaboration to a strength-oriented division of labor throughout the entire preparation process (process partnerships), from on-site support with "dokuMINTs" to outsourcing.
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