Terms of Use

By accessing this website www.tanner.vn, you agree to these terms of use as provided herein (“Terms of Use”). In the event of refusal to agree, you may not use and access this website successfully.


References in these Terms of Use to “TANNER Vietnam” or “we” or “our” or “us” refers to TANNER Vietnam Ltd., a company duly established and operated under the Investment Registration Certificate No. 411043000763 issued for the first time on 9 August, 2008 and subsequently amended on 23 October, 2009 by People Committee of Ho Chi Minh City.

Changes to Terms of Use

(a) We may revise these Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made, as they are binding on you. We may update our website from time to time, and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

(b) Access to our website is made available free of charge. We do not guarantee that our website, or any content on it, will alway be available or uninterrupted. We may, for any reason, suspend, withdraw, discontinue or change all, or any part of the, content of our website.


(a) The copyright of our website is owned by us or its licensors.

(b) No part or parts hereof may be reproduced, distributed, adapted, modified, republished, displayed, broadcast, hyperlinked, framed or transmitted in any manner or by any means or stored in an information retrieval system without our prior written permission.

(c) Any information, text, images, links, sound, graphics and video displayed on our website are owned by us or our Customers have granted us the rights of use. Therefore, you are not permitted to download, print any information, text, images, links, sound, graphics and video displayed on this website. You also may not, without our permission, insert a hyperlink to our website on any other website or mirror any material contained on our website on any other server.


(a) The trademark (if any) and logo (“Trademarks”) used and displayed on this website are registered to TANNER Vietnam and TANNER AG or its licensors.

(b) Nothing on our website should be construed as granting by implication, estoppel or otherwise, any license or right to use any of the Trademarks displayed on our website, without receiving written permission of TANNER Vietnam.

(c) TANNER Vietnam and its affiliates and subsidiaries (if any) enforce their intellectual property rights to the fullest extent of Vietnamese law. The name “TANNER Vietnam” or the Trademarks may not be used in any way, including advertising or publicity pertaining to the distribution of materials on our website, without prior written permission of TANNER Vietnam.

(d) TANNER Vietnam prohibits the use of Trademarks as a web link or hyperlink to any TANNER Vietnam site or any other site unless establishment of such a link is approved in advance by TANNER Vietnam in writing.

Privacy policy

(a) Our Privacy Protection Policy explains how we treat and protect your personally identifiable information (“Personal Information”) when you use our website. Please refer to the terms and conditions of our Privacy Protection located at LINK, which are expressly incorporated into these Terms of Use.

(b) We may share your personal data with and among other affiliates and subsidiaries (if any), or with any third party provided that has been agreed by you and regardless of your consent, we may share your personal data with the relevant governmental and/or regulatory authorities, whether in Vietnam or abroad for the aforementioned purposes.

(c) We may share anonymous or aggregate information among our affiliates and subsidiaries (if any) and with third parties. Aggregate or anonymous information does not contain any personal data, and accordingly its use and disclosure is not subject to the terms of this Policy.

Feedback, suggestions and other submissions

We welcome your feedback regarding our website and services. We do not, however, accept confidential or proprietary information. All feedback, suggestions, ideas, materials, information and other submissions disclosed, submitted or offered to TANNER Vietnam (collectively, “Submissions”) are not confidential and will become and remain our property. TANNER Vietnam will not be liable for any use or disclosure of any Submissions. Submissions by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

Disclaimers and liability

(a) We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable or arising under or in connection with:

(i) any system, server or connection failure, error, omission, interruption, delay in transmission, ,or computer virus;

(ii) any access, use or the inability to access or use our website, or reliance on the materials and/or any information in our website;

(iii) any use of or access to any other website linked to our website;

(b) Any hyperlink to any other websites is not an endorsement or verification of such websites and such websites should only be accessed at your own risk. This exclusion clause shall take effect to the fullest extent permitted by law.

Virus protection and compatibility

While certain precautions have been taken to detect computer viruses and ensure security, TANNER Vietnam cannot guarantee that the website is virus-free and secure. TANNER Vietnam will not be liable for any loss or damage which occurs as a result of any virus or breach of security. TANNER Vietnam does not give any warranties as to the compatibility of the website with your computer systems, software and/or hardware.


If you use the website in any way that results in damage to TANNER Vietnam, you will need to take responsibility for such damage. You agree to indemnify TANNER Vietnam and our officers, employees and licensors from and against any and all losses as a result of your access or use of the website or breach of Terms of Use.

Governing law and jurisdiction

(a) These Terms of Use shall be governed and construed in accordance with the laws of Socialist Republic of Vietnam.

(b) If any part of Terms of Use is determined to be invalid or unenforceable under applicable law, the invalid or unenforceable will be deemed superseded by valid, enforceable provisions that most closely matches the intent of the original provision and the remainder of these Terms of Use will continue in effect.

(c) Any disputes arising out of, in respect with or, in connection with these Terms of Use shall be settled by the competent courts of Vietnam.

Helpful contact

(a) Please contact us at email: salesvn@tanner.de or call us at +84 28 3997 3452 to ask any question about services we provide.

(b) These Terms and Conditions were last approved on 30 December 2018 and are effective immediately.